Verticals / Public sector & non-profit / Associations & membership bodies
Associations & membership bodies
14
Companies
with a public disclosure
12
Gave a number
a disclosed NPS
66
Median latest NPS
last 3 years
3
Silent
known companies, nothing published
Lighthouse companies
URAC
Associations & membership bodies · urac.org
58NPS · 2026
“URAC achieved a client NPS of 58.5 and retained 95% of clients across its programs.”
Latest: modernhealthcare.com
England Golf
Associations & membership bodies · englandgolf.org
34NPS · 2026
“England Golf reported a positive Net Promoter Score of +34, reflecting strong member advocacy.”
Latest: englandgolf.org
IT Ukraine Association
Associations & membership bodies · itukraine.org.ua
84NPS · 2026
“IT Ukraine Association marks 22 years with an NPS of +84 and disclosed retention rate.”
Latest: itukraine.org.ua
Wisconsin Bankers Association
Associations & membership bodies · wisbank.org
78NPS · 2026
“Wisconsin Bankers Association achieved a Net Promoter Score of 78 in 2025, placing it among top performers in financial services.”
Latest: wisbusiness.com
ATIA
Associations & membership bodies · atia.org
79NPS · 2026
“ATIA recorded a Net Promoter Score of 79 with revenue growth of 21% to $3.64 million.”
Latest: karryon.com.au
Cricket South Africa (CSA)
Associations & membership bodies · cricketsa.com
7NPS · 2026
Latest: supersport.com
Australian Sailing
Associations & membership bodies · sailing.org.au
7NPS · 2026
“Australian Sailing maintains a strong Net Promoter Score of 7 out of 10 in 2026 survey, demonstrating consistent confidence.”
Latest: marinebusinessnews.com.au
TE
Transport + Energy Forum
Associations & membership bodies
74NPS · 2025
“Transport + Energy Forum ranked 'world class' with NPS of 73.9 by delegates.”
Latest: transportandenergy.com
AA
ADS (trade association)
Associations & membership bodies
54NPS · 2026
“ADS trade association improved its Net Promoter Score from 46 to 54, as membership surpassed 2,000 organizations.”
Latest: themanufacturer.com
C
Chamber (unspecified)
Associations & membership bodies
86NPS · 2026
“Chamber reports average Net Promoter Score of 86 across 2025 leadership development programs.”
Latest: wisbusiness.com
BP
Boston Pickle Club
Associations & membership bodies
55NPS · 2026
“Boston Pickle Club reports a Net Promoter Score of 55 as it expands with a new 37,000-square-foot facility in Windsor.”
Latest: citybiz.co
DC
Dallas CEO's Emerging Women Leadership Network
Associations & membership bodies
85NPS · 2026
“The Emerging Women Leadership Network achieved an impressive Net Promoter Score of 85 in 2025, with high cohort satisfaction.”
Latest: dmagazine.com
More companies
Number of entries in brackets.
Silent
Companies we know of in associations & membership bodies that have published nothing on NPS or retention.
Professional Association
Chamber of Commerce
Business Association
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.