Verticals / Transport & logistics / Shipping & ports
Shipping & ports
5
Companies
with a public disclosure
2
Gave a number
a disclosed NPS
—
Median latest NPS
last 3 years
28
Silent
known companies, nothing published
Lighthouse companies
B
Balmoral
Shipping & ports
36NPS · 2026
20262026
“Balmoral's Net Promoter Score fell to 36 in the quarter, down 27 points from 63 in the same quarter last year.”
Latest: finance.yahoo.com
Bonheur ASA / Balmoral
Shipping & ports · bonheur.no
36NPS · 2026
“Balmoral's NPS declined significantly to 36 in Q1 2026 from 63 in the same quarter last year.”
Latest: seekingalpha.com
More companies
Number of entries in brackets.
Silent
Companies we know of in shipping & ports that have published nothing on NPS or retention.
Shipping
Shipping Company
Shipping
Shipping
Shipping
Shipping
Shipping Company
Shipping
Shipping Company
Marine Transportation
Shipping & Tanker Operator
Marine Transportation
Shipping
Shipping
NM
Shipping & Maritime
Shipping & Tankers
Port Authority
Shipping
Port Operations
Shipping
Shipping Company
Shipping Company
Shipping
Shipping & Tankers
Marine Transportation
Shipping Company
Shipping Services
Shipping Company
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.