Verticals / Travel, hospitality & leisure / Theme parks & live events
Theme parks & live events
22
Companies
with a public disclosure
9
Gave a number
a disclosed NPS
79
Median latest NPS
last 3 years
0
Silent
known companies, nothing published
Lighthouse companies
Pursuit Attractions and Hospitality, Inc.
Theme parks & live events · pursuitcollection.com
75NPS · 2026
“Pursuit Attractions achieved a net promoter score of 75 in December 2025.”
Latest: investing.com
Tākina
Theme parks & live events · takina.co.nz
83NPS · 2026
20262026
“Tākina's Net Promoter Score climbed from +56 to +83 over the past year, paired with surging customer satisfaction.”
Latest: ttgmice.com
Auckland FC
Theme parks & live events · aucklandfc.co.nz
78NPS · 2026
“Auckland FC's A-League Grand Final match achieved a Net Promoter Score of 78, more than 20 points above typical scoring for similar-sized sporting events.”
Latest: aucklandfc.co.nz
Queen Elizabeth Park
Theme parks & live events · vancouverparks.ca
80NPS · 2026
“Queen Elizabeth Park has a Net Promoter Score of 80 percent, reflecting outstanding visitor satisfaction and trusted reputation.”
Latest: coliseum-online.com
Eden Sessions
Theme parks & live events · edensessions.com
79NPS · 2026
“Eden Sessions recorded a Net Promoter Score of 79, considered world-class for the live music industry.”
Latest: cornishstuff.com
FedEx St. Jude Championship
Theme parks & live events · fedexstjudechampionship.com
80NPS · 2026
“FedEx St. Jude Championship reported an initial Net Promoter Score in the 80s for 2026, up from 71 the prior year.”
Latest: bizjournals.com
Cité du Vin
Theme parks & live events · laciteduvin.com
70NPS · 2026
“Cité du Vin earned a Net Promoter Score of 69.8 in its 10th anniversary year, up one point from 2024.”
Latest: harpers.co.uk
Encore Inc.
Theme parks & live events · encore.com
16NPS · 2026
“We cherish our customers and believe that high customer satisfaction drives long-term customer retention. Our key performance metrics, gathered through our internal custo…”
Latest: SEC S-1 IPO prospectus
RB
Rossford Balloon & Fireworks Fest
Theme parks & live events
94NPS · 2026
“The 2025 Rossford Balloon & Fireworks Fest event earned a 94% Net Promoter Score with over 12,000 attendees.”
Latest: bgindependentmedia.org
More companies
Number of entries in brackets.
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.