NPS Intelligence (beta)

“Air India's Net Promoter Score rose by more than 70 points from -35 in late 2022 to nearly +40.”

“Leela Hotels reported Net Promoter Score of 87 for H1 FY27, above the luxury segment Asia-Pacific benchmark of 74.”

“BermudAir consistently earns an NPS above 70, one of the highest ratings in its industry.”

“We improved nearly every major operational metric compared with 2024. Net Promoter Score (NPS) improved by 8 points year-over-year, and 17 points since the beginning of 2…”

“Achieving an impressive Net Promoter Score of 81, compared to 27 for the overall Spanish fitness market”

“Starbucks' Net Promoter Score has nearly doubled from 12 to 23 points according to Kantar data, reflecting a significant improvement in customer perception.”

“In addition, we offer Wi-Fi service in some of our A320neo and E2 fleet and are currently installing it in additional aircraft. As a result of our strong focus on custome…”

“JSX CEO noted net promoter score for ATRs is 2.5 points as a measure of customer satisfaction.”

“Spree Hospitality records Net Promoter Score of 96 in Q2 FY27 and 95 in H1 FY27, with subsidiary ZiP by Spree Hotels Chakan achieving 98.56.”