Verticals / Consumer goods & food / Household & consumer products
Household & consumer products
12
Companies
with a public disclosure
3
Gave a number
a disclosed NPS
—
Median latest NPS
last 3 years
24
Silent
known companies, nothing published
Lighthouse companies
Ethos Technologies Inc.
Household & consumer products · ethoslife.com
70NPS · 2026
20252026
“And which we have been doing for the past year, whether it's accelerating engineering, analytics, marketing, client service, agent service, fraud management models, agent…”
Latest: Earnings call, Q4 2025
NORI
Household & consumer products · nori.com
9NPS · 2026
“NORI reported a Net Promoter Score above 9 and a 20% repeat purchase rate within 60 days.”
Latest: businessnewsthisweek.com
More companies
Number of entries in brackets.
Silent
Companies we know of in household & consumer products that have published nothing on NPS or retention.
Fortune 500 #214
Fortune 500 #379
Jewelry Retail
Office Products
Sporting Goods
Crop Chemicals
Labeling & Identification
Pet Products & Supplies
Home Furnishings Textiles
Consumer Products
Battery & Flashlight Maker
Protective Cases
Office Furniture
Nutritional Supplements
Consumer Products
Small Appliances
Consumer Products
Consumer Products
Hygiene & Cleaning Products
Bedding Manufacturer
Home Furnishings Retail
Beverage Drinkware
Nutritional Products
Specialty Consumer Products
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.