Verticals / Payments, wealth & financial services / Brokers & exchanges
Brokers & exchanges
16
Companies
with a public disclosure
1
Gave a number
a disclosed NPS
—
Median latest NPS
last 3 years
13
Silent
known companies, nothing published
Lighthouse companies
London Stock Exchange
Brokers & exchanges · lseg.com
61NPS · 2026
“London Stock Exchange reported NPS of 61 (down from 70 in 2025) and revenue from existing customers of 86% (up from 82%).”
Latest: londonstockexchange.com
More companies
Number of entries in brackets.
Silent
Companies we know of in brokers & exchanges that have published nothing on NPS or retention.
Fortune 500 #35
Fortune 500 #385
Brokerage Services
Investment Bank
Futures Exchange
Cryptocurrency Exchange
Insurance Broker
Investment Banking & Advisory
Investment Banking
Financial Trading Platform
Investment Banking
Brokerage Services
Investment Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.