Verticals / Real estate & homebuilding / Residential rental & property management
Residential rental & property management
22
Companies
with a public disclosure
9
Gave a number
a disclosed NPS
57
Median latest NPS
last 3 years
6
Silent
known companies, nothing published
Lighthouse companies
Colliers
Residential rental & property management · colliers.com
43NPS · 2026
20252026
“Colliers Finland reported an NPS of +43 with overall client satisfaction rating of 8.3, maintaining last year's level.”
Latest: colliers.com
Walker & Dunlop, Inc.
Residential rental & property management · walkeranddunlop.com
72NPS · 2026
20252026
“And our bankers and brokers exceed their clients' expectations consistently, which in the services business is the best branding and marketing possible. W&D's net promote…”
Latest: SEC 8-K filing
Study Inn Leeds
Residential rental & property management · studyinn.com
39NPS · 2026
20262026
“Study Inn Group achieved an overall Net Promoter Score of +39, outperforming the private halls benchmark of +26, and retained its Gold certification.”
Latest: bdcmagazine.com
Kojamo Oyj
Residential rental & property management · kojamo.fi
57NPS · 2026
20262026
“Kojamo Oyj achieved an all-time high Net Promoter Score of 57 in Q1 2025, reflecting improved customer satisfaction.”
Latest: gurufocus.com
AktivBo
Residential rental & property management · aktivbo.se
3NPS · 2026
“AktivBo's international residential benchmarking report shows Sweden with NPS of +3, the only region where more tenants would recommend their landlord than warn others of…”
Latest: news.cision.com
Aveo
Residential rental & property management · aveo.com.au
57NPS · 2026
“Aveo resident Net Promoter Score reached 57 and home care NPS 75 by March of prior year.”
Latest: theweeklysource.com.au
Luxer One
Residential rental & property management · luxerone.com
87NPS · 2026
“Luxer One launches Luxer Access with a Net Promoter Score of 87, reflecting high customer satisfaction.”
Latest: streetinsider.com
NewMark Merrill Companies
Residential rental & property management · newmarkmerrill.com
70NPS · 2026
“NewMark Merrill Companies' AI Pioneer Program achieved an NPS of +70 and 4.2/5 satisfaction rating among participants.”
Latest: morningstar.com
More companies
Number of entries in brackets.
Silent
Companies we know of in residential rental & property management that have published nothing on NPS or retention.
Land Management
Accommodation Services
Property Management Software
Property Management Platform
Housing Association
Mobile Home REIT
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.