Verticals / Technology / Internet platforms
Internet platforms
13
Companies
with a public disclosure
1
Gave a number
a disclosed NPS
—
Median latest NPS
last 3 years
1
Silent
known companies, nothing published
Lighthouse companies
Angi
Internet platforms · angi.com
50NPS · 2026
Retention 10% · 2026
“What we're trying to do is make sure that when a homeowner comes to our platform, they hire a Pro from our platform and the job gets done well, and the Pro feels like the…”
Latest: Earnings call, Q1 2026
More companies
Number of entries in brackets.
Silent
Companies we know of in internet platforms that have published nothing on NPS or retention.
Internet Browser Software
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.