Verticals / Telecom & media / Publishing & news
Publishing & news
16
Companies
with a public disclosure
6
Gave a number
a disclosed NPS
59
Median latest NPS
last 3 years
2
Silent
known companies, nothing published
Lighthouse companies
Dailyhunt
Publishing & news · dailyhunt.in
50NPS · 2026
“Dailyhunt reports an NPS of over 50 for its Jaibaba Tribe riding group, reflecting strong customer satisfaction and exceeding industry benchmarks.”
Latest: m.dailyhunt.in
APO Group
Publishing & news · apogroup.com
54NPS · 2026
“APO Group reports an employee Net Promoter Score of +54 across 17 countries.”
Latest: africa.com
LebTown
Publishing & news · lebtown.com
64NPS · 2026
“LebTown's latest reader survey showed a Net Promoter Score of 64, with site visits up 16%.”
Latest: lebtown.com
CH
Cinematic Health
Publishing & news
85NPS · 2026
“Cinematic Health reports 85 Net Promoter Score and 83% of clients citing lower turnover on CareConnect platform.”
Latest: streetinsider.com
G
Granite
Publishing & news
71NPS · 2026
“Granite achieved a Net Promoter Score of 71, well above the industry average, through its creative media approach.”
Latest: thinkbusiness.ie
TT
Travel Trends Podcast
Publishing & news
50NPS · 2026
“Travel Trends Podcast Season 8 launch supported by listener survey showing Net Promoter Score of +50 and 8.8/10 average recommendation.”
Latest: dispatch.com
More companies
Number of entries in brackets.
Silent
Companies we know of in publishing & news that have published nothing on NPS or retention.
Outdoor Advertising
Publishing
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.