Verticals / Automotive (makers, dealers, parts) / Auto parts & tyres
Auto parts & tyres
7
Companies
with a public disclosure
3
Gave a number
a disclosed NPS
—
Median latest NPS
last 3 years
19
Silent
known companies, nothing published
Lighthouse companies
Advance Auto Parts
Auto parts & tyres · advanceautoparts.com
80NPS · 2026
“Advance Auto Parts reported Net Promoter Score rising from the high 60s to nearly 80 points in Q2 2026, alongside improved in-store attachment rates.”
Latest: finance.yahoo.com
Valvoline
Auto parts & tyres · valvoline.com
80NPS · 2026
20252026
“Valvoline management believes the company has a top-tier Net Promoter Score of 80, noted in investment analysis.”
Latest: theglobeandmail.com
ARB Corp Ltd
Auto parts & tyres · arbcorp.com.au
75NPS · 2026
“ARB Corporation's Net Promoter Score climbed from an average of 68 to 75, strengthening customer satisfaction metrics.”
Latest: tipranks.com
More companies
Number of entries in brackets.
Silent
Companies we know of in auto parts & tyres that have published nothing on NPS or retention.
Fortune 500 #185
Fortune 500 #217
Fortune 500 #233
Fortune 500 #295
Fortune 500 #303
Fortune 500 #378
Fortune 500 #394
Auto Parts & Accessories
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Auto Parts Supplier
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Auto Parts Retailer
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Automotive Supplier
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.