Verticals / Automotive (makers, dealers, parts) / Auto services & aftermarket
Auto services & aftermarket
10
Companies
with a public disclosure
5
Gave a number
a disclosed NPS
68
Median latest NPS
last 3 years
2
Silent
known companies, nothing published
Lighthouse companies
Uxin Ltd
Auto services & aftermarket · uxin.com
68NPS · 2026
20252026
“Uxin Limited maintains a Net Promoter Score of 68, among the highest in its industry, according to management.”
Latest: tipranks.com
Autoglass
Auto services & aftermarket · autoglass.co.uk
7NPS · 2026
“Autoglass recorded an NPS of 7.2 across thousands of UK pilot jobs for its new mobile ADAS recalibration service.”
Latest: businessmotoring.co.uk
Identifix
Auto services & aftermarket · identifix.com
68NPS · 2026
“Identifix's Direct-Hit Mobile reports a Net Promoter Score of approximately 68.”
Latest: markets.businessinsider.com
VE
Vertu Exeter Repair Centre
Auto services & aftermarket
100NPS · 2025
“Vertu Motors' Exeter Repair Centre received 100% net promoter score and Enterprise honour.”
Latest: vertumotors.com
More companies
Number of entries in brackets.
Silent
Companies we know of in auto services & aftermarket that have published nothing on NPS or retention.
Auto Glass Services
Auto Detailing Services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.