Verticals / Business services / Staffing & recruitment
Staffing & recruitment
23
Companies
with a public disclosure
11
Gave a number
a disclosed NPS
70
Median latest NPS
last 3 years
15
Silent
known companies, nothing published
Lighthouse companies
eXp World Holdings
Staffing & recruitment · expworldholdings.com
69NPS · 2026
20252026
Retention 10% · 2026
“AGNT reported a global agent Net Promoter Score of 69 in Q2 2026, down from 77.”
Latest: fidelity.com
Kelly Services
Staffing & recruitment · kellyservices.com
90NPS · 2026
20262026
Retention 100% · 2026
“Kelly Services increased hiring manager Net Promoter Score to 90+ using predictive modeling practices across its portfolio.”
Latest: kellyservices.com
CHG Healthcare
Staffing & recruitment · chghealthcare.com
79NPS · 2026
“CompHealth (CHG Healthcare brand) achieved an NPS of 79.4 and a 85.2% candidate satisfaction rating in ClearlyRated's 2026 Best of Staffing awards.”
Latest: morningstar.com
Blackstone Talent Group
Staffing & recruitment · blackstonetalent.com
76NPS · 2026
“Blackstone Talent Group wins 5th ClearlyRated Best of Staffing Award with Net Promoter Score of 76.2, well above staffing industry average of 45%.”
Latest: morningstar.com
Apex Systems
Staffing & recruitment · apexsystems.com
80NPS · 2026
“Apex Systems earned Net Promoter Score of 80, far exceeding the IT services industry average of 47.”
Latest: morningstar.com
Page Group
Staffing & recruitment · pagegroup.com
66NPS · 2026
“Page Group increased client Net Promoter Score to 66, up from 61 in 2024.”
Latest: recruiter.co.uk
Kyle & Co
Staffing & recruitment · kyleandco.com
48NPS · 2026
“Employers returned an NPS of +48 when asked whether they'd recommend their own interview process in Kyle & Co benchmark research.”
Latest: einnews.com
Solve by Talent
Staffing & recruitment · solvebytalent.com
70NPS · 2026
“Solve by Talent achieved a net promoter score of +70, demonstrated in its RPO Agency of Year finalist entry.”
Latest: itbrief.com.au
Luttrell Staffing Group
Staffing & recruitment · luttrellstaffing.com
62NPS · 2026
“Luttrell Staffing Group won its sixth consecutive Best of Staffing Employee Satisfaction award with Net Promoter Score of 62.5%.”
Latest: prnewswire.com
Michael Page PLC
Staffing & recruitment · michaelpage.com
67NPS · 2026
“Michael Page PLC's Net Promoter Score improved to 67 in H1 2026, reflecting strong customer satisfaction and service quality.”
Latest: ca.finance.yahoo.com
SC
Superus Careers
Staffing & recruitment
86NPS · 2026
“Superus Careers achieved an 86.4 Net Promoter Score and was recognized for a third consecutive Best of award in the staffing industry.”
Latest: einpresswire.com
More companies
Number of entries in brackets.
Silent
Companies we know of in staffing & recruitment that have published nothing on NPS or retention.
Staffing & Recruitment
Staffing & Recruitment
Recruitment & Staffing
Staffing & Recruitment
Executive Search
Staffing & Recruitment
HR & Staffing
HR & Staffing Services
Staffing & Recruitment
Staffing Services
Staffing & Recruitment
Recruitment Consulting
Staffing Services
Staffing
Staffing Services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.