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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Business services  /  Staffing & recruitment

Staffing & recruitment

23
Companies
with a public disclosure
11
Gave a number
a disclosed NPS
70
Median latest NPS
last 3 years
15
Silent
known companies, nothing published

Lighthouse companies

eXp World Holdings
Staffing & recruitment · expworldholdings.com
AGNT3 NPS disclosures
69NPS · 2026
20252026
Retention 10% · 2026
“AGNT reported a global agent Net Promoter Score of 69 in Q2 2026, down from 77.”
— reported by fidelity.com · 5 Aug 2026
Latest: fidelity.com
Kelly Services
Staffing & recruitment · kellyservices.com
KELYA
90NPS · 2026
20262026
Retention 100% · 2026
“Kelly Services increased hiring manager Net Promoter Score to 90+ using predictive modeling practices across its portfolio.”
— reported by kellyservices.com · 26 Oct 2026
Latest: kellyservices.com
CHG Healthcare
Staffing & recruitment · chghealthcare.com
79NPS · 2026
“CompHealth (CHG Healthcare brand) achieved an NPS of 79.4 and a 85.2% candidate satisfaction rating in ClearlyRated's 2026 Best of Staffing awards.”
— reported by morningstar.com · 13 Feb 2026
Latest: morningstar.com
Blackstone Talent Group
Staffing & recruitment · blackstonetalent.com
76NPS · 2026
“Blackstone Talent Group wins 5th ClearlyRated Best of Staffing Award with Net Promoter Score of 76.2, well above staffing industry average of 45%.”
— reported by morningstar.com · 11 Aug 2026
Latest: morningstar.com
Apex Systems
Staffing & recruitment · apexsystems.com
80NPS · 2026
“Apex Systems earned Net Promoter Score of 80, far exceeding the IT services industry average of 47.”
— reported by morningstar.com · 4 Mar 2026
Latest: morningstar.com
Page Group
Staffing & recruitment · pagegroup.com
66NPS · 2026
“Page Group increased client Net Promoter Score to 66, up from 61 in 2024.”
— reported by recruiter.co.uk · 9 Mar 2026
Latest: recruiter.co.uk
Kyle & Co
Staffing & recruitment · kyleandco.com
48NPS · 2026
“Employers returned an NPS of +48 when asked whether they'd recommend their own interview process in Kyle & Co benchmark research.”
— reported by einnews.com · 14 Oct 2026
Latest: einnews.com
Solve by Talent
Staffing & recruitment · solvebytalent.com
70NPS · 2026
“Solve by Talent achieved a net promoter score of +70, demonstrated in its RPO Agency of Year finalist entry.”
— reported by itbrief.com.au · 6 Oct 2026
Latest: itbrief.com.au
Luttrell Staffing Group
Staffing & recruitment · luttrellstaffing.com
62NPS · 2026
“Luttrell Staffing Group won its sixth consecutive Best of Staffing Employee Satisfaction award with Net Promoter Score of 62.5%.”
— reported by prnewswire.com · 4 Feb 2026
Latest: prnewswire.com
Michael Page PLC
Staffing & recruitment · michaelpage.com
67NPS · 2026
“Michael Page PLC's Net Promoter Score improved to 67 in H1 2026, reflecting strong customer satisfaction and service quality.”
— reported by ca.finance.yahoo.com · 8 Aug 2026
Latest: ca.finance.yahoo.com
Superus Careers
Staffing & recruitment
86NPS · 2026
“Superus Careers achieved an 86.4 Net Promoter Score and was recognized for a third consecutive Best of award in the staffing industry.”
— reported by einpresswire.com · 16 Sep 2026
Latest: einpresswire.com

More companies

Number of entries in brackets.

Silent

Companies we know of in staffing & recruitment that have published nothing on NPS or retention.

Staffing & Recruitment
Staffing & Recruitment
Recruitment & Staffing
Staffing & Recruitment
Executive Search
Staffing & Recruitment
HR & Staffing
HR & Staffing Services
Staffing & Recruitment
Staffing & Recruitment
Recruitment Consulting
Staffing Services
Staffing Services

About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.