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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Packaging

7
Companies
with a public disclosure
2
Gave a number
a disclosed NPS
—
Median latest NPS
last 3 years
18
Silent
known companies, nothing published

Lighthouse companies

Sylvamo
Packaging · sylvamo.com
SLVM
90NPS · 2026
“Sylvamo improved net promoter score by 20 points, exceeding 90% in Q2 with 90% perfect-order performance.”
— reported by marketbeat.com · 9 Aug 2026
Latest: marketbeat.com
Greif
Packaging · greif.com
GEF
72NPS · 2025
“Credit Agreement EBITDA includes total company consolidated results, which includes continuing operations and discontinued operations, as approved by our creditors under …”
— Greif · SEC 8-K filing · filed 10 Nov 2025
Latest: SEC 8-K filing

More companies

Number of entries in brackets.

Silent

Companies we know of in packaging that have published nothing on NPS or retention.

Fortune 500 #333
Fortune 500 #462
Packaging Manufacturer
Packaging & Closures
Packaging
Packaging Materials
Packaging Machinery
Paper Manufacturing
Packaging Manufacturer
Packaging Manufacturer
Packaging & Materials
Packaging Manufacturer
Packaging Materials

About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.