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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Insurance  /  Reinsurance & specialty

Reinsurance & specialty

8
Companies
with a public disclosure
3
Gave a number
a disclosed NPS
—
Median latest NPS
last 3 years
4
Silent
known companies, nothing published

Lighthouse companies

Hagerty, Inc.
Reinsurance & specialty · hagerty.com
HGTY3 NPS disclosures
65NPS · 2026
20252026
Retention 89% · 2026
“Hagerty's Bennetts acquisition features an NPS of 65 and is expected to significantly boost UK market presence and triple revenue.”
— reported by gurufocus.com · 3 Jul 2026
Latest: gurufocus.com
SiriusPoint
Reinsurance & specialty · siriuspoint.com
SPNT
40NPS · 2026
20262026
“SiriusPoint reports employee engagement NPS of +40, marking third consecutive year of improvement.”
— reported by theinsurer.com · 7 Sep 2026
Latest: theinsurer.com
Munich Re
Reinsurance & specialty · munichre.com
70NPS · 2026
“Munich Re reported a Net Promoter Score of 70 among surveyed clients, who credited the company with expertise, reliability and strong understanding.”
— reported by munichre.com · 6 Sep 2026
Latest: munichre.com

More companies

Number of entries in brackets.

Silent

Companies we know of in reinsurance & specialty that have published nothing on NPS or retention.

Financial Guaranty Insurance
Financial Guaranty Insurance

About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.