Verticals / Real estate & homebuilding / Homebuilders
Homebuilders
5
Companies
with a public disclosure
5
Gave a number
a disclosed NPS
79
Median latest NPS
last 3 years
6
Silent
known companies, nothing published
Lighthouse companies
PulteGroup
Homebuilders · pultegroup.com
65NPS · 2026
20262026
“PulteGroup's Net Promoter Score climbed to 65 one year after delivery, on par with high-service consumer brands.”
Latest: tipranks.com
Lennar
Homebuilders · lennar.com
79NPS · 2025
“We saw tangible results with fewer work orders and a 45% year-over-year reduction in warranty spend. This was accomplished while maintaining consistent high-quality home …”
Latest: Earnings call, Q4 2025
Beazer Homes
Homebuilders · beazer.com
92NPS · 2025
“Beazer Homes achieves NPS of 92 out of 100, highest NPS distinction in builder category.”
Latest: builderonline.com
Berkeley
Homebuilders · berkeleygroup.co.uk
78NPS · 2026
“Berkeley reported a +78 independently verified NPS with 98% of customers willing to recommend the company.”
Latest: building.co.uk
Gleeson Homes
Homebuilders · gleesonhomes.com
89NPS · 2026
“Gleeson Homes reports Net Promoter Score of 88.9% and customer satisfaction rating of 100%.”
Latest: investegate.co.uk
Silent
Companies we know of in homebuilders that have published nothing on NPS or retention.
DH
Fortune 500 #124
Fortune 500 #374
Fortune 500 #384
Homebuilder
Homebuilder
Homebuilder
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.