Verticals / Technology / Hardware & devices
Hardware & devices
24
Companies
with a public disclosure
7
Gave a number
a disclosed NPS
66
Median latest NPS
last 3 years
14
Silent
known companies, nothing published
Lighthouse companies
Arista Networks
Hardware & devices · arista.com
89NPS · 2026
20262026
“ANET reported a 2026 Net Promoter Score of 89, reflecting high customer satisfaction and continued adoption of its enterprise and cloud networking services.”
Latest: theglobeandmail.com
Apple
Hardware & devices · apple.com
61NPS · 2026
“Apple's Net Promoter Score is estimated at 61 in 2025, surpassing tech industry averages.”
Latest: thestreet.com
Sonos
Hardware & devices · sonos.com
29NPS · 2026
“Sonos increased its dealer Net Promoter Score to 29 from 17 by using dealer feedback and NPS data to validate portal design decisions.”
Latest: digitalcommerce360.com
Barco
Hardware & devices · barco.com
66NPS · 2026
20262026
“Barco NV reported Net Promoter Score of 66, up 6 percentage points versus full year last year.”
Latest: gurufocus.com
realme
Hardware & devices · realme.com
81NPS · 2026
“Realme leads overall customer satisfaction with the highest NPS of 81 among key smartphone brands.”
Latest: investmentguruindia.com
LogicMark, Inc.
Hardware & devices · logicmark.com
68NPS · 2026
“In addition to the industry backdrop, what gives us conviction in our strategy is our growing installed base, a track record of reliability, and a procurement relationshi…”
Latest: SEC 8-K filing
More companies
Number of entries in brackets.
Silent
Companies we know of in hardware & devices that have published nothing on NPS or retention.
Fortune 500 #455
Antenna Technology
Contract Electronics Manufacturer
Contract Electronics Manufacturer
Networking & Telecom Equipment
Imaging Technology
IoT Device Manufacturer
Electronic Test Equipment
Acoustic Components
Printing & Imaging Equipment
Touch Screen Technology
Electronics Manufacturing
Precision Components
Hardware & Software
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.