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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Insurance  /  Insurance brokers

Insurance brokers

14
Companies
with a public disclosure
2
Gave a number
a disclosed NPS
—
Median latest NPS
last 3 years
0
Silent
known companies, nothing published

Lighthouse companies

Goosehead Insurance
Insurance brokers · goosehead.com
GSHD
72NPS · 2026
20262026
GRR 88% · 2026Retention 86% · 2026
Latest: SEC 8-K filing
ARX
Insurance brokers
84NPS · 2026
“ARX insurance achieves customer loyalty Net Promoter Score of 83.8.”
— reported by beinsure.com · 19 Oct 2026
Latest: beinsure.com

More companies

Number of entries in brackets.

About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.