Insurtech
11
Companies
with a public disclosure
7
Gave a number
a disclosed NPS
76
Median latest NPS
last 3 years
0
Silent
known companies, nothing published
Lighthouse companies
Accelerant
Insurtech · accelerantholdings.com
83NPS · 2026
20252026
NRR 111% · 2026
“For the years ended December 31, 2025, 2024 and 2023, our gross loss ratio was 51%, 54% and 51%, respectively. We received an independent third-party Net Promoter Score o…”
Latest: SEC 10-K annual report
Ethos
Insurtech · ethos.com
70NPS · 2026
20262026
“Ethos reported 113% revenue growth in Q2 2026 with an industry-competitive net promoter score of 70.”
Latest: investing.com
April
Insurtech · april.com
76NPS · 2026
“Tax software company April reported Net Promoter Score of 76, reflecting strong customer sentiment with ability to enable tax filing in approximately 20 minutes.”
Latest: za.investing.com
Ondo InsurTech PLC
Insurtech · ondoinsutech.com
86NPS · 2025
“Ondo InsurTech PLC disclosed an NPS of 86 in the US market during its half-year 2026 earnings call.”
Latest: finance.yahoo.com
ONE
Insurtech · one.com
38NPS · 2026
“ONE reports a Net Promoter Score of 38, reflecting strong client relationships.”
Latest: assetservicingtimes.com
LeakBot
Insurtech · leakbot.com
87NPS · 2025
“LeakBot maintains excellent customer outcomes with NPS of +87 during rapid distribution scale-up.”
Latest: research-tree.com
More companies
Number of entries in brackets.
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.