Verticals / Pharma, medtech & health distribution / Medical devices
Medical devices
27
Companies
with a public disclosure
6
Gave a number
a disclosed NPS
76
Median latest NPS
last 3 years
28
Silent
known companies, nothing published
Lighthouse companies
Lumexa Imaging
Medical devices · lumexaimaging.com
90NPS · 2026
20252026
“Lumexa Imaging reports Net Promoter Scores above 90 and record employee engagement.”
Latest: tipranks.com
Owlet
Medical devices · owletcare.com
77NPS · 2026
20262026
“Owlet reported a Dream Sock Net Promoter Score of 77% and blended product NPS of 71% at the end of Q1.”
Latest: inkl.com
HeraMED
Medical devices · heramed.com
60NPS · 2026
20262026
“HeraMED's HeraCARE Hybrid Maternity Care Solution achieved an NPS of 60 in its staged rollout with Lee Health System.”
Latest: smallcaps.com.au
Ezalife
Medical devices · ezalife.com
76NPS · 2026
“Ezalife clinical results show a Net Promoter Score of 76, significantly higher than the industry average of 46.”
Latest: usatoday.com
More companies
Number of entries in brackets.
OptimizeRx10DexCom4Beyond Air2Diaceutics2Hyperides Holdings Ltd2Insulet Corp.2Mettler-Toledo International Inc.210x Genomics, Inc.1Brainsway Ltd.1CapsoVision, Inc1Covalon Technologies1Fisher & Paykel Healthcare / Vapotherm1Getinge1Heartflow1Hoya1MiMedx Group, Inc.1Microbot Medical1MiniMed1Starkey1Varex Imaging Corp1Waters Corporation1
Silent
Companies we know of in medical devices that have published nothing on NPS or retention.
Fortune 500 #206
Fortune 500 #211
Fortune 500 #255
Fortune 500 #441
Fortune 500 #446
Life Sciences Equipment
Medical Devices
Medical Devices
Medical Device
Medical Devices
Medical Devices Manufacturer
Medtech
Medical Devices
Medical Devices
Medical Device
Medical Devices
Medical Device
Medical Device Company
Medical Device Manufacturer
Medical Devices
Medical Devices
Medical Device Maker
Dental Implants
Medical Devices
Medical Devices
Health Tech & AI
Medical Devices
Medtech
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.