NPS Intelligence (beta)

“Expanding usage of SOPHiA DDM™ with existing customers In 2025, we continued to delight our customers and, in doing so, drive meaningful expansion across accounts. We rec…”

“Service in the United States; + Conducted three international commercial expansions in Australia, Germany and the United Kingdom, while expanding our U.S. field-based res…”

“Of care and employee engagement relevant to the Group, which emerged from the most recent materiality analysis in 2023. To determine the target achievement, the values re…”

“Also in 2025, our healthcare provider Net Promoter Score was 72.5, a level typically regarded as excellent, reflecting our continued focus on and investment in the patien…”

“HeraMED's HeraCARE Hybrid Maternity Care Solution achieved an NPS of 60 in its staged rollout with Lee Health System.”

“Piramal Pharma Solutions achieved a Net Promoter Score of 55, exceeding industry averages in a third-party assessment by DNV.”

“Scantox's Employee Net Promoter Score fell sharply from 50 to 1 over three years.”