Verticals / Telecom & media / TV, streaming & entertainment
TV, streaming & entertainment
25
Companies
with a public disclosure
3
Gave a number
a disclosed NPS
—
Median latest NPS
last 3 years
6
Silent
known companies, nothing published
Lighthouse companies
Lucky Strike Entertainment Corporation
TV, streaming & entertainment · luckystrike.com
79NPS · 2026
“And we are looking at in and out times of our associates to make sure that they are very productive. But that investment in labor increased service labor for our guests, …”
Latest: Earnings call, Q2 2026
LiveOne, Inc.
TV, streaming & entertainment · liveone.com
55NPS · 2025
“Excellent Net Promoter Score (NPS) of 55, and ranked as the “Editor’s Choice” multiple times by PC Magazine, including 2025 “Best for Curated Channels” . • In July 2025, …”
Latest: SEC 8-K filing
More companies
Number of entries in brackets.
Sirius XM Holdings Inc.9Cineverse7Banzai International, Inc.5EchoStar Corporation5Netflix4Grupo Televisa S.A.3Gaia, Inc.2Genius Sports2Columbus (stadium platform)1CuriosityStream1DAZN1Dish DBS Corp1Globo1MBC GROUP1Microdrama1Nvni Group Ltd1SKY Network Television Limited1Spectrum / Cox Communications1The BRIT Awards1Time Out1Townsquare Media, Inc.1World Wrestling Entertainment, Inc.1
Silent
Companies we know of in tv, streaming & entertainment that have published nothing on NPS or retention.
Movie Theatre Chain
Broadcasting Network
Entertainment Technology
Entertainment Company
Audio & Music Services
Broadcasting
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.