This site limits showing results to the last 12 months. For full access, subscribe at CustomerGauge.com

NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Energy & utilities  /  Renewables & clean energy

Renewables & clean energy

12
Companies
with a public disclosure
5
Gave a number
a disclosed NPS
65
Median latest NPS
last 3 years
17
Silent
known companies, nothing published

Lighthouse companies

Enphase Energy
Renewables & clean energy · enphaseenergy.com
ENPH9 NPS disclosures
79NPS · 2026
20252026
“Mandy will cover the financials later in the call. Our customer service NPS was 79% in the third quarter compared to 80% in the second quarter, while the average call wai…”
— Badrinarayanan Kothandaraman, President and Chief Executive Officer, Enphase Energy · Earnings call, Q3 2026 · 27 Oct 2026
Latest: Earnings call, Q3 2026
SunPower
Renewables & clean energy · sunpower.com
SPWR4 NPS disclosures
90NPS · 2026
20252026
“SunPower awarded Net Promoter Score of 90, reflecting a milestone in its customer transformation journey.”
— reported by energiesmedia.com · 3 Aug 2026
Latest: energiesmedia.com
NEXTERA ENERGY INC
Renewables & clean energy · nexteraenergy.com
Fortune 500 #156NEE
33NPS · 2026
Latest: SEC 8-K filing
Aggreko Inc.
Renewables & clean energy · aggreko.com
63NPS · 2026
20262026
“Repeat business Best-in-class customer satisfaction driving high repeat revenue The quality of our service delivery, underpinned by strong customer retention and repeat b…”
— Aggreko Inc. · SEC F-1 IPO prospectus · filed 17 Sep 2026
Latest: SEC F-1 IPO prospectus
Bodhi
Renewables & clean energy · bodhi.com
65NPS · 2026
“Solar customer platform Bodhi reports a Net Promoter Score of 65 ahead of acquisition by OneEthos.”
— reported by solarpowerworldonline.com · 31 Mar 2026
Latest: solarpowerworldonline.com

More companies

Number of entries in brackets.

Silent

Companies we know of in renewables & clean energy that have published nothing on NPS or retention.

Fortune 500 #335
Renewable Energy Services
EV Charging Network
Renewable Energy
EV Charging Infrastructure
Bitcoin Mining
Solar Energy
Solar Manufacturer
Geothermal Energy
Hydrogen & Fuel Cells
Solar Energy
Solar Inverter Maker
Bitcoin Mining
Power Generation

About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.