Verticals / Business services / HR, payroll & PEO
HR, payroll & PEO
21
Companies
with a public disclosure
7
Gave a number
a disclosed NPS
79
Median latest NPS
last 3 years
8
Silent
known companies, nothing published
Lighthouse companies
Hire Ventures
HR, payroll & PEO · hireventures.com
100NPS · 2026
20262026
“Hire Ventures has maintained a Net Promoter Score of 100 for multiple years.”
Latest: natlawreview.com
Simploy
HR, payroll & PEO · simploy.com
80NPS · 2026
“Simploy earned an NPS of 79.7%, exceeding the Best of HR Services average of 54.0% and HR Services industry average of 48.0%.”
Latest: bizjournals.com
Trio Workforce Solutions
HR, payroll & PEO · trioworkforce.com
79NPS · 2026
“Trio Workforce Solutions earned Net Promoter Score of 79%, significantly outperforming the industry benchmark of 45%, earning ClearlyRated's Best of Staffing Client Award…”
Latest: prweb.com
Supplemental Health Care
HR, payroll & PEO · shcstaff.com
70NPS · 2026
“Supplemental Health Care's candidate Net Promoter Score reached 70%, more than double the 30% industry average.”
Latest: prnewswire.com
Career Partners International
HR, payroll & PEO · careerpartners.com
82NPS · 2026
“Career Partners International's Net Promoter Score of +82 places it among the highest-rated professional services firms globally.”
Latest: cpiworld.com
Accurate
HR, payroll & PEO · accurate.com
68NPS · 2026
“Accurate named G2 Leader in Background Screening with 68 Net Promoter Score and high satisfaction scores across customer experience.”
Latest: morningstar.com
Fingercheck
HR, payroll & PEO · fingercheck.com
40NPS · 2026
“Fingercheck earned G2 Fall 2026 badges backed by Net Promoter Score of 40.”
Latest: prnewswire.com
More companies
Number of entries in brackets.
Silent
Companies we know of in hr, payroll & peo that have published nothing on NPS or retention.
Internal Communications Platform
Payroll Services
HR Platform
Workforce Scheduling Software
Internal Communications Software
Payroll Processing
HR & Payroll Services
Employee Engagement Software
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.