Verticals / Technology / HR & finance software
HR & finance software
26
Companies
with a public disclosure
5
Gave a number
a disclosed NPS
80
Median latest NPS
last 3 years
5
Silent
known companies, nothing published
Lighthouse companies
Collective Health
HR & finance software · collectivehealth.com
70NPS · 2026
20262026
“Collective Health reports a Net Promoter Score of 70, compared to an industry average of 30.”
Latest: pulse2.com
Leap
HR & finance software · leap.energy
92NPS · 2026
20262026
“Leap expands employer specialty infusion network with an industry-leading patient Net Promoter Score of 92.”
Latest: businesswire.com
Beeline Holdings
HR & finance software · beeline.com
80NPS · 2026
“Beeline Holdings advances blockchain-enabled mortgage closings with a Net Promoter Score above 80.”
Latest: usatoday.com
bswift Engagement Solutions
HR & finance software · bswiftbenefits.com
71NPS · 2026
“Bswift Engagement Solutions maintains a 98% client retention rate and a Net Promoter Score of 71 among enterprise clients.”
Latest: streetinsider.com
Businessolver
HR & finance software · businessolver.com
83NPS · 2026
“Businessolver reported an 83 client Net Promoter Score and 97% client retention in 2025 following advances in AI benefits support.”
Latest: globenewswire.com
More companies
Number of entries in brackets.
Silent
Companies we know of in hr & finance software that have published nothing on NPS or retention.
Financial Software
HR Software
Talent Intelligence Platform
HR & Talent SaaS
Financial Services Software
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.