NPS Intelligence (beta)

“Humana reports Medicare Advantage members receiving value-based care achieved a 13-point higher Net Promoter Score.”

“Nib records worst customer satisfaction of NZ health providers; NPS fell from +27 to +2 as complaints spike.”

“Niva Bupa's Net Promoter Score improved from 55 in FY25 to 60 at the end of Q4, reflecting stronger customer advocacy.”

“Almost 60 NPS, which is unheard of in software used by physicians”

“During the year ended December 31, 2025, our medical staff carried out over 88,000 procedures, of which 42.7% were from high-complexity related specialties, while maintai…”

“Bennie named Top 100 U.S. Insurance Broker with an industry-leading Net Promoter Score of +76 and over 150,000 members.”

“Bupa's global Net Promoter Score stands at 74, up 4.5 points year-on-year.”

“Blue Shield of California's Virtual Blue virtual physicians earned an NPS of 89 out of 100 in 2024 member post-visit surveys.”

“Ameriflex and SALTA Direct Primary Care announced an industry-leading NPS of 85+ and 96% client retention rate.”