NPS Intelligence (beta)

“Current modernization project intended to provide real-time API-based capabilities Customer Centric • Grown the number of households served by an average of 3% per year s…”

“We saw strong AUM net inflows of £0.9 billion and a more than 50% uplift in 'new-to-invest' clients in the quarter, at c.23,000. We continued to enhance the digital exper…”

“Private Banker Bespoke Credit SolutionsAddition of Peapack Marine Bespoke Credit Solutions Fine Arts and Collectibles Jumbo Residential Mortgage & HELOC Investment Credit…”

“This reflects the continued success of our digital value proposition and the ongoing enhancement of our FAN ecosystem. Importantly, we have achieved this expansion while …”

“We strive to build primary banking relationships by placing the customer at the center of our decisions and offering the best digital experience. As a result, NPS for ret…”

“Our loan and deposit pipelines are robust with $3 billion of loans, a 5% increase from the June quarter, and $240 million of deposits in our pipeline, a 6% decline from t…”

“Consumer Lending (1) 70.8 Industry Average (2) 38.0 NPS Score High Customer Satisfaction Consumer serves personal banking needs of clients across all divisions of the ban…”

“Revenue-generating transactions, in turn, grew 47.2% YoY and accounted for 11% of the total, reflecting tangible progress in the monetization strategy. Our NPS remains hi…”

“• Deeper customer engagement and retention: For the year ended December 31, 2025, we had an NPS of 63 (+22 above the financial industry’s average NPS, according to Qualtr…”